Refunds & Returns Policy
(Updated 17th February 2006)
We want you to be totally satisfied with every
purchase you make from MWT. It is our aim to offer you value and
quality at outstandingly low prices. If, for any reason, you are not
completely happy with your purchase, simply Contact Us for a Returns Number
within 7 days of delivery, unused in its original packaging, together with
the receipt. We'll exchange it or offer
you a full refund minus any carriage costs we have incurred.
We cannot accept any tyres back if they have been fitted or used
If you decide within 7 days that you would like to return an item purchased from
this website, you can return it to us.
Distance Selling Regulations
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund.
To cancel, you can email us or write to us to request a returns number (see Contact Us
for details) within seven days of delivery of your item(s), quoting your
order number. You must take reasonable care of the item(s) and must not use
them. Item(s) may be returned to us, or we can arrange collection.
You may cancel an order for services in the same
way, within seven days of the date of purchase, unless the services begin
sooner.
If you have an Internet order query, please contact
Monty's Wheels and Tyres on 01753 440 006/7, or use our Contact Us details to email us or write to us.
(For security and training purposes, telephone calls
to and from Customer Service Centres may be recorded or monitored).